Bridgwater, United Kingdom
N/A
+441278432000
Have been referred three times by my GP. If you go in for some considered ‘routine’ and you finally do get an appointment you get fobbed off. Been in twice with a long standing knee complaint - both times I have not been believed about the pain I am in. Subsequently been in for an issue with a wrist which was broken historically and now causes me constant pain. Again fobbed off. Tried to make a formal complaint and takes months to go through the complaints process to the point I have now given up and am having to pay for treatment privately.
like
I have too I work here
To big and not enough control of the staff. Their values are just words. I would try to go anywhere but there!!
Dangerous, dishonest and inhumane. I sought treatment for PTSD on 2 occasions after suffering trauma and was denied access to treatment. Untreated PTSD caused such stress I had a seizure and now have to get treatment from a seizure clinic and PTSD treatment outside of Somerset due to this trust having a monopoly. The staff kept false records of my health to hide from the system my symptoms and distress and also wrote false information to change symptoms and put me into a different care pathway defined by financial gain. The people who run this trust do not care from top to bottom and even the PALS cover up wrong doing and neglect serious concerns. I don't know how these people are allowed to operate healthcare services or why many of their staff and leadership are not in prison. If you can afford private care or can find alternative healthcare providers then steer clear of this cartel.
I found this trust to be dishonest and a lot is wrong with this partnership and my complaints went ignored.
It is what it is
Deli
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