Brentwood, United Kingdom
Brook St
$$$
+44 1277233899
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Good place for any DIY projects or products, great customer service always helpful. You'll 90% of the time find what you need. All round good place
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Even during the Lockdown and the need to be 2m apart from fellow customers, the staff were professional and attentive. The Chaps working the carpark/ outdoor queuing system were very approachable and explained new procedures clearly. In the queue ahead of me was around 20 people and in total it took 25 minutes to get into the shop. Once inside the shop was pretty much empty, so it felt relaxing to shop in.
Not very many people around to help But very friendly staff at tills and very clean with sanitizer at entrance and masks. Fairly good range of stock.
Very convenient, but over priced. No social distancing.
Been here the one time and that experience being poor. I needed an urgent part and ofcourse with the lockdown guidelines ordered online, waiting (4 hours) to be informed collection ready, popped in to then wait over 45 mins to be served - more frustrating than that was to see people could just walk in store, shop as normal (social distancing in mind) and they came out faster than the whole click and collect situation. And ofcourse I received my part 5 mins before they closed to be handed a ratty tatty bag! I had a mind to go back if i wasnt concerned about the problem at home for which I needed the part. Doubt I would be going back here.
Deli
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