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+441375369318
Excellent staff, excellent service!!
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My father was at this nursing home to help him recover from pressure sores Basildon hospital gave him after neglecting him whilst in there care. This care home did not care for my father and as a result gave him sepsis. This put him back in hospital in the intensive care unit. A couple of weeks later he passed away. No thanks to this poor care home. Hope you’re proud of what you did.
The staff are pleasant and polite. Unfortunately, the residents on the dementia floor (only know this floor) keep getting the wrong clothes back after they are washed. Also the pillows and bedsheets could be a bit better. There is room for improvement, so hopefully they will improve. After all this is now home to these people. They shouldn't be dismissed just because they have dementia and can't stand up for themselves
Not very welcoming. & Not enough staff, my mum caught staff mopping the carpeted floor in my dad's room
A few things I have noticed that could be improved on. The rooms could be a bit cleaner the notes aren't always filled in for everything that happens in some cases not up to date. The staff are always pleasant but if you want to keep up-to-date with your family that are there you need to see the supervisor of the floor they are on.
Because I am getting older and can't remember what I did yesterday
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