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I had a Clearview Pioneer burner installed by Blood Brothers in December. The installation and the quality of the work was brilliant. I'm so pleased I chose the Clearview stove as it not only looks superb but it's is very easy to control the burn. A great job all round!!!
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We bought our stove from here and the service was pretty good. The rope recently went on the stove so I went to ask about replacement. I was told it'd be ordered from Morso and to come in on the weekend. I went in on the weekend and was told it had arrived at the Matlock store but it'd be in Sheffield by the following weekend. I went in on the following weekend to be told their nephew had forgotten it but they would make a note and make sure it was in for the following weekend. Went in the following and was told it was in the nephew's car but they'd post it out and invoice. 2 weeks later and a number of attempted phone calls and still no rope. I've now just gone direct to Morso and paid the extra 5 for postage. If you're thinking of getting a stove they aren't bad. If you're thinking of parts for your stove don't bother, the time wasting and blatant excuses aren't worth it. After my experience I'll be buying our 2nd stove for the dining room elsewhere. They've just lost themselves a lot of money.
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