Berwick, Australia
260 Clyde Rd
N/A
+61424262801
For the last year or more we knew we wanted to have a function at Masala Bar & Grill due to its ambience & food as my wife & I were regular diners at this restaurant. In January 2021 my (Indian origin) father-in-law asked the owner a price for our function date which falls on a Sunday night on a long weekend. The owner gave a price of 46 per person and we were happy to go ahead with it and decided to book it closer to the date. However when the time came to book, my wife and I decided to speak to the owner. Turns out the owner forgot that we were with my father-in-law the night he quoted us and decided to quote us a higher price at 75 per person - pretty sure the price was inflated as I am a white male and my wife is an Aussie Indian. We lost all the respect for the owner since then as he changes his prices based on who you are. We haven’t ever been back to the restaurant since then and they lost loyal clients. However, having seen all other negative party reviews I am glad the owner showed us his true colours before we booked him. 2 star rating given for good food but very poor management.
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Ambience is impressive. The food is mediocre which won't much impress your taste buds but definitely not bad. Cons: too loud Punjabi music kills the experience of fine dining.
First time been there had really good experience. Good food good staff good service. I m surprised how people giving bad reviews on it.
Great service. Awesome food. Best of all, reasonably priced.
Visited here a couple of times, each time the food and service was great. Cocktails were really good too
Came for dinner on a Wednesday. A very disappointing experience over all! Chicken lollipop were raw, staff did offer to replace but didn't replace the starter plates as more entree was getting cold ! Took ages for mains to arrive, naan were left way before on table before any curries arrived, Goat curry was a huge shame as it only had bones picture attached. Between 3 adults we spend 184 which was a waste of time and money!! Would never be going there again!! Just a place with good interior with bad food
Food, service and ambience were good, but was charged 1.65% (15) for card payment, which feels like a money grab. This seems like an excessive payment surcharge and not many restaurants charge for paying with Mastercard/VISA.
Food is fine. Poor customer service only 2 girls serving on 8 tables. A little wait for order so I recommend order all together. Food cost a little higher compare to quantity and preparation. Am going to try different place next time.Management need more staff on floor.
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