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Credit where credit is due! No matter if you buy a New car or you just the delivery Guy. Been treated friendly and respectfully and Jason couldn't do enough. Much appreciated thank you.
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James Rees provided the best customer service and most detailed knowledge of any dealership that I have ever bought a car from, which included a lot of virtual handholding as I was buying a preowned Bentley for the first time and was doing it remotely. The car was delivered in immaculate condition, and James then took the time to give me a really detailed run-through of the vehicle and all of its features. I have had cause to become cynical about the job description 'Brand Ambassador' over the years. James exemplifies what the role should be.
Outstanding dealership... fantastic customer service experience
I have purchased two Bentleys from James Rees. He is the most knowledgable and a very passionate Bentley sales person, as are all the team. Nothing is too much trouble for James. He is excellent and a pleasure to do business with. So pleased with my new Bentaga
James Rees a True Gent\ we bought 2 Bentleys in the past 11 years from James whilst he was at Bentley Cardiff, as you can appreciate spending a huge amount of money on a car is a daunting but exciting experience, we were so happy with James approach he is not overbearing, he's very professional & friendly at the same time. James personally took my wife & myself to the Bentley factory in Crewe, when we bought my wifes latest Pink Bentley to see it being made to her spec, it was amazing we were taken around by Jonathan who was lovely, we even met a man called Terry & watched him stitch her steering wheel it was a surreal experience. I visited Bentley Bristol today with my grandson, the staff were brilliant they gave us a great tour and showed us some of the most amazing cars you can wish for, they were so welcoming. My wife will not part with her Bentley shes had it for 7 years & its as perfect today since the day she had it. Thanks very much Bentley Bristol I will be visiting again one day to buy another car as we trust James Rees implicitly. All the best from Nipper & Julie in Cardiff
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