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Very Disappointed. Insurance renew automatically, next day I phoned to cancel because I found same company on Compare the Market a lot cheaper. They charging 32 pounds for cancel because I found same quote/company cheaper? I found the same policy online 120 pounds cheaper than the renewal letter, that's the reason I phoned to cancel. Very disappointed to pay that extra, why they just swap over the policy and let the discount.
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The greatest no nonsense insurance company I've come across in 35 years of biking! They have some great offers and competitions too! Just for reference my 2014 GSX-R1000 cost me 111 to insure fully comp for the year! Excellent Company!
Appalling after sales service! Only use Bennetts if you need a cover note to stay legal. They are totally ueless if you need to claim. I have spent three weeks doing little else other than being passed from one office to another speaking to people who will only give their first names and are not able to help. BEST AVOIDED!
Did my quote online which was very competitive, but I had to wait for an agent as one of the modifications (radiator protector) I had noted meant that I couldn't proceed until it had been checked. Received an email from Marie the same day to clarify the mod, turned out I didn't need to declare it! Marie revised the quote and it was a few quid cheaper! Very good service, really easy to obtain a quote and purchase it online.
Great that this year you quoted a great package - sadly this time last year I left you because the renewal quote was rubbish. Why don’t you retain business rather than hoping people will just roll over at renewal and pay 20% more - no doubt next year I’ll have to change companies again.
Deli
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