Ayr, United Kingdom
34 New Bridge St, Ayrshire,
N/A
+44 1292282965
In-store shopping
Worst experience ever! After the wrong veil was ordered with my dress & i notified the shop (mistakes can happen so at first i was fine, just want a refund as this isn't what i was after so happy to send this veil back), i was called a liar, my wife-to-be referred to as \my friend\ & told I couldn't have a refund! I ended up having to seek legal advice to get my refund and they even made that difficult - told i'd have to wait for a cheque (& i waited 9 days!) however once I advised the bank would be collecting the money from their account an admin charge, they could provide a refund over the phone. Worst customer service experience i have ever received ANYWHERE!
like
Lovely, helpful and very patient staff. Great selection of dresses. No rush, you can try as many dresses on as many times as you need to. Makes wedding dress shopping the wonderful experience it should be! My daughter said yes to her dress from Diane Honeyman's shop.
Great staff, very helpful. Great choice of wedding dresses.
Nope not me! Happily married for 32yrs Must have a double!
Amazing customer service... great selection of dresses and advice/ knowledge was perfect would highly recommend
Deli
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