Atlanta, United States
144 Ponce De Leon Ave NE
N/A
+1 4704403890
Wheelchair-accessible entrance
I moved out in January this past year. I had horrible mold in my room that grew around the window and on the walls surrounding the window as well. I contacted maintenance on several occasions and was told it was a condensation issue and to wipe away it away weekly. Which I did, however, the severity of it was past a condensation issue and was a health hazard. It was disappointing that they did not care and made it seem like I didn't clean. Until my lease was up I had to clean it weekly with bleach. My main concern for writing this review is for future residents. My roommate's car was also broken into. Her stuff thrown around in her car and outside the vehicle too. When we contacted management she was given no response and the gate to the parking garage continued to be broken on several other occasions too. We enjoyed the location and apartment but it was unfortunate that management wasn't able to provide ANY solution to the mold issue and we had to leave due to health concerns.
like
Do not live here! As a student, this was the worst possible place to live. Firstly, my electronic device was ripped out of the box in the mailroom when I moved in, because packages are left by an exterior door that is easily accessible to the public. Management refused to show me the footage and refused to take my advice of moving the packages to a more secure location in the building. Secondly, tenants leave their dog feces in the hallways regularly, and even in front of other tenants doors, like mine. Even after complaining, management refused to issue a basic notice about the concern. Third, there is absolutely no sense of security. The garage gate is always open to the public and the doors leading to the outside are never locked. There is one guard who walks around occasionally, but this is no match for the countless public accessible entrance points. Over the course of this year, there has been several instances of car theft, which management then warned us to “hide our valuables”, instead of actually fixing the locks. Ultimately, management here lacks basic decency and concern for your well-being and living enjoyment. They hide behind the words of the leasing contract, and care little about showing any genuine care for where you call “home”. Don’t make the same mistake I did and live here.
Monthly rent was fair, parking and complimentary guest parking was a plus. Our unit served us well, and when issues arose, for the most part they were promptly addressed. Walkable to some good restaurants although I do wish I would have chosen a different location. Unfortunately the homeless situation in this specific area negatively impacts this complex hard. Package situation is an F-. I gave up on having things delivered to my house and would just drive to my parents to pick up any packages. Common space and hallways aren’t the cleanest. Last thing is there are roaches and I wasn’t impressed with the effectiveness of the bug treatments occasionally done. Edit: Also need to mention getting my deposit back has been 2months of pulling teeth. After multiple attempts it seems I’ve finally got someone responsible working on mailing me the check.
While I've only been here six weeks, I can confidently say I've had a terrific experience thus far. Jasmine helped me through the leasing process and was an absolute joy to work with. It's also nice having the leasing staff on-site as property managers. Like any building, there are some mechanical kinks here and there but so far it seems like management makes every effort to get them resolved in a timely fashion. Neighborhood is very walkable and the parking decks for each floor are extremely convenient. My only gripe would be the mandatory trash fairy service and lack of recycling on each floor. While convenient at times, the service is very particular about what they will take recycling wise, which means having to do a lot of your recycling yourself. No biggie, just an annoying mandatory 25 add-on. It should be noted that I am leaving a 5-star review because I've loved living here. Finishes are quite good for this price point and location and I found this to be the best value overall. My courtyard facing apartment is also extremely quiet. Ask for Jasmine!
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