Arlington, United States
400 W Arbrook Blvd #100
N/A
+1 8172766850
Toilets
I've called 4 days in a row, sat on hold over 20 minutes yesterday, still unable to speak to anyone. I've been a patient here for over 8 years, just seems to be getting worse every day. Doctors here are great, the rest of the office staff is a joke.
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I called several times to talk to Dr. Perryman's nurse because I am having stomach pain. I waited over 30 mins for someone to answer the phone. I hung up and called back and again, I waited another 30 mins. This annoying message kept repeated over and over again and NO ONE answered the phone.
First off, scheduling the appointment was fast and easy. Also everybody there was very nice! Nicole PA listened to my concerns and helped me feel more informed.
My husband just came out of ICU for a blood sugar of 1,406. This NP and her staff. Keesha fail to send referrals to his endocrinologist to manage his diabetes. Fail to call in his humalog. Staff is rude when you call and ask about referrals and your refill on meds. He can’t walk die to neuropathy and no referral to outpatient therapy and she is the one suggested it.
They had to cancel my appointment because the doctor had an emergency. When I arrived the women at the front said she'd reschedule it. I told her I needed something as soon as possible. It's Wed morning she said they didn't have any appointments until Friday. I told her I have a UTI she said I understand but that's all that I have(she doesn't understand). You would think they would just try to squeeze you in considering they had to cancel on me. It's like come on, help me out a bit. Now I have to go to urgent care because I can't wait. Super sad.
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