Arlington, United States
1110 W Harris Rd #102
N/A
+1 8174669079
Wheelchair-accessible entrance
Best Security Company ever! Always so nice and helpful. We have their system at our business and home. I was having trouble with my fire alarm battery, and the owner himself came out to help me. Can not give enough stars!!! Great people, highly recommend.
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The staff has been very patient with me and helping me when I don’t understand why something works the way it does. Both the office and the techs have been really nice, educating me as it’s my first system. I doubt the “big” guys would be as friendly.
I chose Aeon based on reviews and so glad I did. They are very knowledgeable, and installed exactly what I wanted even though it was not standard. They had to research to be able to give me what I needed installed. Aeon was prompt, efficient, personable and reasonably priced. The service didn't end with the installation, but continues when I have questions, I always get prompt and courteous answers. Definitely a five star experience.
Our church had been a customer of two of the large national fire and alarm system providers enduring their many mergers and acquisitions and divestments. We sought proposals from several companies in 2018 to determine if better options were available. Aeon Security was selected, and we have only had the most positive experience with Aeon's services from the initial and follow-up sales and needs assessment visits, through the installation itself, and to post installation service when needed. We do not make purchasing decisions based solely on the lower bidder mentality. Cost is a factor, of course, but more important is the detail of the proposal, the flexibility to address our unique needs, the technical expertise and resources, and the availability and accessibility after the sale. Aeon has served us well in all these areas, and was quite competitive in the cost. Our church has had 4-6 construction additions or remodeling over its existence, making it difficult for any provider to trace all the wiring and control panels for servicing, let alone taking over an existing system. Again Aeon excelled - and they were able to determine the cause and correct a pre-Aeon installation issue we had with our intercom system. Several months after the switch to Aeon for our fire and alarm system. we contracted with Aeon to install 14 security cameras in our building. Again, we have had total satisfaction with their product and service. Thank you, Greg, and your Aeon team for its service attitude and culture.
We looked into security cameras, due to problems with a neighbor. Our Aeon system has crystal clear video and audio, and it's easy to use. We have successfully used video from our system with the police and in the courtroom to show our neighbor's actions. The local police came to us once, to help solve a burglary on our street. Officers have stated that our cameras are the best they have seen.
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