Addison, United States
15455 Dallas Pkwy Ste 1000
N/A
+1 2147719113
Wheelchair-accessible entrance
After spending what I spent on my home one would think that sharing plans would be easy, especially since I own the home. They would not release the plans, and handled the situation very poorly. If you buy a house with them, be sure to include that you will get a copy of the plans with it.
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Earlier this week, I went to visit Grand Home main office. Worst experience ever. Seriously, you walk in and the secretary should be the first best experience. Did not catch her name, but was very rude. Customer experience is key to any good business.
Well, so unhappy about quality and customer service. I emailed them about 3 days ago and never heard back from them.
America’s Best Builder!! Come check us out!! For a new home or a possible employment opportunity.
This company through his vendor at Silverleaf Estates offers a lot of things at the beginning, after that, the price increases a lot and is far from what they offered. The contract has about 65 pages, I recommend to read it very carefully and have it checked by a lawyer, because any claim you submit they try to avoid it saying is not detailed in the contract. The vendor is the worst I have ever met, at the beginning has an apparent cordial attitude, after that, he is the roughest he can be. Materials used in the kitchen and bathrooms cabinets are of a very quality and with a poor finish. Builder in charge of the neighborhood and the lady in charge of warranties are the exceptions in this company, they are friendly and willing to help, but sometimes they do not have enough authority to comply with some claims.
Deli
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