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I had an issue with my hot water in my rented property which I reported to Countrywide. I was contacted within a short space of time by Cheryl who dealt with my case. She was very competent and kept in regular communication with me until the issue was resolved. She was also easy to get hold of and if Cheryl wasn't available then there was always another member of the team on-hand to assist. Very impressed with the service I received.
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I have rented through Accord Lets for 10 years and have found the team in this office to always be very helpful. Nadine has assisted me with some queries and letting a property recently and has been very responsive and timely in getting back to me.
Nadine was really helpful and quick to respond when we made changes to our tenancy. It made the whole process quick and efficient.
Accord are great at managing properties and finding new tenants. The whole process is extremely straightforward and you are made to feel comfortable by how professional and responsive they are.
Our tenants recently had a problem with the fridge freezer and ended up damaging it when trying to fix it! Cheryl got in touch with us and brokered a compromise deal with our tenants so that we didn't have to pay for the replacement in full. Very helpful and professional. Thank you, Cheryl
Deli
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