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Fantastic service! This was the first time I had leased a printer, but Abbey Office Solutions made the process so simple. Would highly recommend.
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Abbey Office Solutions first provided us with a printer around 4 years ago now. We've worked with them ever since and have always been very pleased with the level of support we get, when needed. They're always very prompt sending someone out to service the machine when we request it and consumables arrive within 1 day whenever we order them. There have also been times we've had to pop over to pick something up at short notice and they're always well stocked and friendly. Would definitely recommend to other businesses.
Having previously purchased a printer for 250 online for our office, I decided to take the plunge and lease a new printer due to having the requirements for a more robust machine. Luke came out to meet me to discuss my options and I was very impressed. After listening to my requirements for the office, he suggested a printer that ticked all the boxes on with my wish list. He didn't push the most expensive machine but simply listened to what I wanted and delivered. Having not leased a machine for a number of years I had numerous questions, which Luke answered confidently on the spot. The ordering of the machine was easy and they delivered on the date that I wanted (which was about a week after ordering). A team of 2 came out to deliver/install the machine and were super quick/helpful. Within a matter of days, some of the team in the office were having issues with the printing due to the thickness of the paper we use. Before they had the chance to tell me, Abbey's support team called up and said they had noticed via their online diagnostics that the machine wasn't printing properly and sent someone out the same day to amend the settings so that the machine recognises we use thicker paper. Very efficient and very impressive they called us before we needed to call them with an issue. Would highly recommend!!
Doesn't get any easier.... Luke came out to our office and assessed what we needed, came up with a proposal that works perfectly for us - fixed monthly fee and no more worries about toner / maintenance etc. Installed without any disruption and loving the new printer. Cheers Luke & the team, you superstars!
Abbey office solutions provide us with our company printer. Fantastic customer service when ever we need them. There friendly team always deliver our replacement ink and toners without us having to place an order. This is always so helpful and we are very grateful! Would recommend to other companies wishing for a new printer!
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